Postal Prices

POSTAGE PRICES

*WE ARE CLOSED ON WEDNESDAYS SO ANY ORDERS AFTER 2pm TUESDAY WILL NOT BE POSTED UNTIL THURSDAY

PLEASE NOTE WE MAY UPGRADE YOUR METHOD OF POSTING IF WE FEEL IT WILL BE MORE SECURE

(THERE WILL BE NO EXTRA CHARGE FOR THIS SERVICE)

Please note sometimes people have clicked on the wrong option eg someone living in USA clicks on collect in store.  We will post but will require the extra monies first.

Packaging.  We do not send out gift boxes unless ordered separately from the BOXES SECTION  If you were to buy 5 charms we would put ALL charms into a separate tiny bag and send in 1 small box.  If you were to buy a clock and 1 charm we would put the charm inside the clock box and package up the clock.  If you were to buy 2 pendants and necklaces they would come in a tiny plastic box.  Items will NOT come cased or boxed unless it specifically states it in the description.

If you order and pay by 2PM Monday,Tuesday,Thursday,Friday your parcel will be posted that day.

Special Delivery is for next working day for the UK for which a signature IS required. It is guaranteed for next working day before 1PM.

Please note orders on Tuesday after 2pm will not be posted until Thursday.

If an item is purchased as special delivery on a Friday Royal Mail will not guarantee a delivery on a Saturday(as its not a working day) but most do get delivered on the Saturday.

We usually manage to process orders after these cut off times but during peak times this can get difficult.

( We do not post on Wednesday's anything ordered after 2pm Tuesday will not be posted until Thursday)

Collecting in store.  Please please note that although you can collect in our shop make sure you have placed your order online and allow 2 hours from the time of order.

Please also check our opening times and days in CONTACT US at the bottom left of this screen.  As our online shop and ebay have become busier and busier we have had to close our physical shop more and more.

Some people do turn up asking for items and we dont hold much at our shop.

WE DO NOT SELL CHARMS FROM OUR PHYSICAL SHOP.

RETURNS

Q.  I dont like this item ive ordered.  Can I return it?

A. Yes (most of the time). 

(1) To return an item let us know in 7 days of receiving.
(2) Return item in original condition and boxes etc at your cost.If lost in post its up to you to try and claim off Royal Mail.
(3) We refund the item less a 20% restocking fee. EG if your item was 10.00 Pounds we would refund 8.00 Pounds